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Welcome to the terms and conditions governing the interaction between Restaurant Furniture Store Ltd (referred to as the "Supplier") and you, whether you are an individual, a firm, or a company (referred to as the "Customer"), in the procurement of goods.
DEFINITIONS
BASIS OF TRANSACTION
This agreement sets the conditions for the sale of Goods, forming the contractual bond between the Supplier and Customer. These Conditions take precedence over any other terms, conditions, or implicit agreements. Any modifications to these Conditions are only effective if mutually agreed upon in writing by the Supplier's authorised representative. Acceptance of these terms occurs upon the issuance of the Order Confirmation or from the date of any Delivery, whichever happens first.
PRODUCTS & PRICING
Goods will be provided according to the Order Confirmation. Specifications are detailed in the Order Confirmation, and any samples, descriptions, or advertising are for illustrative purposes. The Supplier is not responsible for changes in specifications or discontinuation of items if reasonable efforts to inform the Customer have been made.
Prices for Goods are as quoted in the Supplier's Order Confirmation. The Supplier will invoice the Customer upon dispatch of the Goods.
PAYMENT
Payment is due on the date specified in the invoice. The Supplier reserves the right to charge 5% flat interest per month on overdue accounts. If credit terms are not agreed upon, payment is required before delivery. Prices are exclusive of Value Added Tax, charged at the prevailing rate on the invoice date.
DELIVERY & SHIPPING
The Supplier will coordinate delivery to the address provided by the Customer. Delivery is considered complete upon unloading at the Delivery Location. Additional charges may apply for deliveries outside standard hours or with guaranteed timeframes.
ORDER MODIFICATION & RETURNS
Changes or cancellations to orders require written agreement after Order Confirmation. Orders for custom Goods cannot be cancelled. Returns for unwanted Goods are considered if reported in writing within 2 working days. Restocking fees may apply, and return costs are the Customer's responsibility.
CLAIMS AND COMPLAINTS
Claims for non-delivery, shortage, damage, or incorrect delivery must be submitted in writing within 2 working days of delivery. Other claims and complaints must be communicated in writing within 7 working days of receipt.
OWNERSHIP AND RISK
Risk transfers on delivery, but ownership remains with the Supplier until full payment. The Customer holds the Goods as a bailee until title passes and must insure the Goods against all risks until property transfer.
GUARANTEE
The Supplier guarantees good performance, satisfactory quality, compliance with specifications, and adherence to regulatory standards. The Customer is responsible for ensuring Goods are suitable for their intended purpose.
DEFAULT EVENTS AND TERMINATION
The Supplier may terminate the agreement immediately under specific conditions. Termination does not negate accrued rights and remedies.
INVALIDITY
If any part of these terms is unenforceable, it does not affect the enforceability of other terms.
LIMITATION OF LIABILITY
Liability limitations apply, with exceptions for certain matters. The Supplier's total liability does not exceed 100% of the invoiced value of the Goods.
APPLICABLE LAW AND JURISDICTION
The Contract is governed by English law, with disputes falling under the exclusive jurisdiction of English courts.
COMPLETE AGREEMENT
This Agreement does not establish a joint venture or partnership. Neither party has authority to act on behalf of the other.
FORCE MAJEURE
Neither party is liable for delays or failures beyond their control. If a delay persists for 4 weeks, the unaffected party may terminate the Order.
DATA PROTECTION
Data protection adheres to the Data Protection Act 2018 and GDPR. Personal data is processed in line with the Privacy Policy accessible on our website.
